Well done job on a replacing of a roof, very friendly customer service and a very good job in cleaning up.
Work crew is amazing!!! Clean and efficient!
Very organized! They do a good job, don't mess around! Left the lawn cleaner than when they arrived!!
They are amazing people to work with. They have the customers best interest at heart. I would highly recommend them.
They are super friendly and helpful company for any home owner. We are first time homeowners who needed a new roof, they answered any and all questions we had, walked us through everything, and worked right along our insurance to make sure everything was covered. We highly recommended them!
Alex and crew were great to work with. Efficient, organized, friendly and the clean up was outstanding!
Our neighbor had a new roof put on their house this summer with your company because of hail damage. We were very impressed with your work, clean up and how nice their new roof complimented their house. Without doing any research we also hired your company to see if we too had hail damage.
We own a small ranch style home. it had a black roof, gray/blue siding and a bottom brown/beige brick. very cut up! After finding we had hail damage you did an awesome job in only day. You gave us a booklet of shingle styles but we couldn't narrow it down. After seeing larger samples outside in front of our home, we decided quickly!
Thanks for working with us, Briggs Family Home Development!! Wer'e so happy with your work, attention to detail, and how nice our home looks now!
We definitely recommend your company!!!
We had our roof repaired by Alex Briggs and crew, which was nothing short of perfect. Our roof turned out better than expected. They were patient with insurance and the whole process in general. I would highly recommend Briggs Family Home Development for the high expectations we all want.
Briggs Family Home Development helped us out when we needed a new roof due to hail damage. Our insurance company was only offering to cover partial replacement, but Alex was our advocate and as a result of his patience and professionalism full replacement value was finally provided. We knew we were in good hands as Alex addressed all our concerns and readily completed the project. Briggs Home Development is a top notch contractor!
The experience I had with Alex and his crew in the replacement of my roof was exceptional. They were efficient, friendly and did a great job on the cleanup. The roof looks great and I am glad I had the opportunity to meet these special people/business.
They were easy to do business with. Did what they said they would and cleaned up the work site very well. I would recommend this company to anyone!
Briggs Family Home Development; Marketing Manager Melanie Knox came to our door, informed us of a hail storm which happened in June of this year. Offered us a free inspection. Johnny King (inspector) came over right away and showed us pictures of the damage. Simply put, the entire process had been made completely painless, the Marketing Director, Jackie Morris, held our hand throughout and the roof was replaced all within the same day including clean up . Best part, my insurance rates did NOT go up because the damage was out of our control due to weather damage. Everyone within Briggs was very professional and helpful. Would very much recommend this company.
Briggs Family Home Development, Melanie Knox, came to our door, informed us of a hail storm which happened in June of this year. Offered us a free inspection. They worked with my insurance company and did a inspection the following week I believe with the insurance adjuster. The adjuster got the paperwork from them right away and we met and signed the paperwork. Once it was signed and submitted the did the job while waiting on payment but that did not stop them. They finished in 1 day and cleaned things up. While there was a tear in my siding but they came out and repaired it no problem. I heard back from insurance company while the roof was being done and was told my rates will go down this year and next. Everyone within Briggs was very professional and helpful. Would very much recommend this company
Great experience. From realizing that we did indeed have hale damage, to filing the claim and getting the process started.
These folks came to me after a hailstorm hit the neighborhood stating that I might be eligible for a roof replacement repair through my insurance company due to the hail storm. They offered to take a look at the roof and give me an assessment. I was skeptical as they were a non-local company and I had never heard of them before. I asked them for a card and told them I would get back to them once I did some investigating. I checked BBB, Google and Yelp. I also called my insurance company and they seemed to check out. I decided to give them a shot and gave them the go ahead to inspect the roof.
As expected they had confirmed there was damage. They then worked directly with my insurance company (American Family) and an adjuster came by to take a look as well. They worked with adjuster directly, I did not have to do anything. The adjuster contacted me for final confirmation. I asked the adjuster if this company was legit and he said he had worked with them many times and they had been fine. That gave me some assurance about working with BFHD.
I worked with Mollie directly and she helped schedule and coordinate the entire process. Alex the owner stopped by a few times to talk to me about the process as well as answer any concerns I had. They were very professional and thorough. I had some scheduling changes that were necessary due to my daughter's graduation party and they were very quick to work with me to reschedule the work. The actual job took 2 days because I have a multi-tiered roof. Once the job was done, Mollie swung by to insure that I was satisfied. I had some questions about the work and the owner, Alex came by and thoroughly answered all my questions.
BFHD has been nothing but friendly, helpful, professional and responsive throughout the process unlike many other contractors I have worked with. I highly recommend them and give them 5 stars! If anything changes I will continue to update this post as time goes on. However, I am super happy with them and recommend them to anyone looking to replace or repair their roof!
Great job very professional and timely great cleanup nice people
Briggs Family Home Development worked closely with us and our insurance company to submit claims for the roofs on two of our properties which were damaged by a hail storm. They made the process painless and walked us through everything in a straightforward manner
We were very skeptical when we were approached after a recent hail storm. Johnny and his team have been amazing at walking us through each step although we still remained skeptical. It is rare to find people who really are good people trying to help others toward a good outcome. Thank you and we look forward to working with you all!
Also, Johnny is a great guy, very hardworking and worked on roof in dreadful heat, very knowledgeable and where our confidence lacked he built that up by putting action to his words. Only suggestion is to Alex Briggs to please consider getting a well deserved employee, Johnny a truck instead of the car. That man works hard and with all his equipment it sure would make his life easier.